Backflow Prevention
Installation, certification, and annual testing of backflow preventers — keeping you compliant with municipal cross-connection control bylaws and avoiding fines.
Commercial Plumbing
Dependable service for retail, office, restaurant, and industrial clients. We work around your schedule, not the other way around.
About this service
Downtime costs money. When a commercial plumbing issue hits — a backed-up floor drain in a restaurant kitchen at peak service, a failed backflow on a retail unit blocking opening, a leaking riser above a tenant suite — you need a crew that responds fast, works clean, and understands that the building can't just shut down for three days.
Ottr Plumr serves restaurants, retail, professional offices, multi-tenant buildings, and light industrial clients across Niagara. We schedule around your operations: early-morning visits before doors open, after-hours work when needed, and weekend emergency response with itemized invoicing your accounting team will actually thank you for.
We become a single point of contact for property managers running multi-site portfolios — one number, one technician who knows your buildings, one set of records. Less time spent re-explaining the same boiler room to a new contractor every quarter.
And we handle the paperwork side of commercial plumbing properly: backflow certifications filed with the municipality, code-compliant grease-trap sizing for food service, and clean documentation for landlord-tenant disputes when they pop up.
What we do
Installation, certification, and annual testing of backflow preventers — keeping you compliant with municipal cross-connection control bylaws and avoiding fines.
Grease traps, three-compartment sinks, dishwasher hookups, mop sinks, and floor drain service for food service operations of every size.
On-call service for property managers — single point of contact across multiple buildings, consolidated invoicing, and documented service history.
Scheduled inspections, drain cleaning, water heater service, and backflow testing to prevent the after-hours emergency calls nobody wants.
Service, repair, and replacement of commercial-grade tank, tankless, and recirculating hot water systems.
Plumbing rough-ins and finals for new tenant build-outs — coffee shops, salons, dental offices, you name it.
Why Ottr Plumr
We earn the call back by doing the job right the first time — and being straight with you about what your home or business actually needs.
Common questions
Yes. We schedule after-hours, evening, and weekend service for commercial clients so plumbing work doesn't disrupt your operations, customers, or tenants. Just tell us when works.
Absolutely. We work with property managers across Niagara on multi-site portfolios with consolidated monthly invoicing, a single point of contact, and a full service history available on request.
Yes — installation, repair, and annual certified testing of backflow preventers, with documentation submitted to your municipality so you stay compliant with cross-connection control programs.
Existing commercial maintenance clients get priority dispatch — typically within 1–2 hours during business hours and same-night for after-hours emergencies. New commercial calls are handled as fast as our schedule allows, often same-day.
Always. Commercial work gets a detailed scope, line-item pricing, and clear assumptions in writing — so you (and your finance team) know exactly what you're approving.
Where we work
Local commercial plumbing in every city — pick yours.
Explore more
Whole-home plumbing service for Niagara families — drains, faucets, fixtures, leaks, re-pipes, and renovations.
Stay warm all winter. Furnace, boiler, and radiant heat install, repair, and tune-ups across the Niagara Region.
Hot water, every time. We install, replace, and service tank and tankless systems sized properly for your home or business.
Don't wait for the next storm. Pro-grade sump pumps and battery backups keep your basement dry year-round.
Honest diagnosis. Fair price. We fix what's broken without trying to sell you what isn't.
Slow sinks, gurgling toilets, sewer backups — cleared properly with snaking, hydro-jetting, and camera inspection across Niagara.
24/7 emergency plumbing across Niagara — burst pipes, sewage backups, no hot water, flooding. Real local techs, fast dispatch.
Same-day service available across the Niagara Region.