Where we work

    Serving every city in the Niagara Region

    Twelve cities. One trusted local team. Pick yours below for service details and quick contact.

    Ottr Plumr is headquartered in Welland and runs service vans across the entire Niagara Region — from St. Catharines and Niagara Falls to lakeshore Crystal Beach, from wine country in Lincoln and Beamsville to rural West Lincoln and Wainfleet. We don't subcontract. The same licensed local team that answers your call shows up at your door, in a marked van, with the right tools and the right plan.

    Each city below has its own page with the local context that actually matters: common plumbing & heating issues we see in your area, the neighbourhoods we cover, and a direct line to book service. If your community is in Niagara, we're your local crew.

    St. Catharines

    The Garden City's go-to plumbing and heating crew — from Port Dalhousie waterfront homes to downtown businesses, we keep things flowing.

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    Niagara Falls

    Fast, dependable service across Niagara Falls — from Stamford and Chippawa to the tourist district. Residential and commercial, 24/7.

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    Welland

    Proudly headquartered nearby — Welland is home turf. Same-day service for plumbing, heating, water heaters, and emergencies.

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    Thorold

    From Allanburg to Port Robinson — full-service plumbing and heating for Thorold homes and businesses, including the locks community.

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    Lincoln

    Beamsville, Vineland, Jordan — wine country deserves wine-country water pressure. Local plumbing and heating you can trust.

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    Grimsby

    From the lakeshore to the escarpment, Grimsby families count on us for reliable plumbing, heating, and emergency service.

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    Pelham

    Fonthill, Fenwick, Ridgeville — quiet streets, big trees, and trusted local plumbing & heating service when you need it.

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    Fort Erie

    From Crystal Beach cottages to Ridgeway and Stevensville — full-service plumbing and heating across Fort Erie, year-round.

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    Port Colborne

    Lakefront living means lakefront plumbing problems. We handle them all — sump pumps, water heaters, repairs, and full installs.

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    Niagara-on-the-Lake

    Heritage homes, modern wineries, B&Bs and family residences — discreet, professional plumbing and heating in NOTL.

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    West Lincoln

    Smithville, Caistor Centre, Wellandport — rural service done right. Well systems, heating, water heaters and emergency repair.

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    Wainfleet

    Long Beach to Chambers Corners — country plumbing and heating service with city-grade quality and warranties.

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    Not sure if we cover your street?

    If you're in Niagara, we're your local crew. Give us a call.